Transparency
Simplicity. Agility. Security.
No asterisks
or fine print
We have done our best to reduce and simplify our Plan Contract Terms. And the daily operations of your church.
To learn how we use Artificial Intelligence, you can read only the Tribus Terms of Use for Artificial Intelligence Resources.
If you want to know only about our Virtual Assistant Matias, you can read here.
Learn more about how our Tribus Customer Support Terms of Use work.
Check out the content published by members and visitors of your church to understand the operation and conditions of the service.
To understand more about the conditions of our platform for minors, you can see the minimum age to use Tribus. We have also simplified the Legal Requirements for Tribus Resources.
To learn about the conditions of use of Our App and other access to Tribus Products and Services, you can read our Terms of Use.
You may also want to learn about Tribus' Payment and Remittance Policy, as well as our Refund and Cancellation Policy.
Privacy Policy
We understand the importance of the security of your information. Learn about Tribus' privacy policy and how we comply with the General Data Protection Law (LGPD), including international data transfers and our service partners.
Account Management and Privacy
Users have the option to delete their accounts directly in the app, as well as being able to authorize or deny the use of their personal data by partner churches, ensuring full control over their information.
To exercise your rights as a holder of personal data, obtain information about our privacy policy, or clarify doubts related to the processing of personal data, contact our Data Protection Officer (DPO), Matheus Sanches Miranda, by email transparencia@tribusapp.com .
Platform fees and charges
Membership cost
R$ 0
Maintenance cost
R$ 0
Installation cost
R$ 0
Application updates and maintenance
R$ 0
Online Payment Fees
R$ 3.99
Pix receipt fee
2.99%
Credit Card Receipt Fee
2.99% - 16%
Withdrawal/transfer fee
R$ 3.67
Collection and refund fees
Refund within 7 days (1st subscription)
100%
Cancellation fee up to 7 days (1st subscription)
R$ 0
Cancellation fee (monthly)
R$ 0
Cancellation fee (annual)
40% of the remaining amount
Late fee
Fixed fine of R$5.00
Late interest
3% per month after 8 days of maturity